Survey

1. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

2. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

3. Do you use grocery delivery or pickup services?

A. Yes, regularly

B. Yes, occasionally

C. No, I go to the store

4. What is your biggest grocery shopping splurge?

A. Premium meat/seafood

B. Exotic fruits/cheeses

C. Organic products

D. Prepared foods

5. Do you try to buy locally-made products?

A. Whenever possible

B. Sometimes

C. Rarely

D. No

6. What is your most common reason for shopping?

A. Replenishing essentials

B. Replacing worn-out items

C. Buying for a specific event

D. Browsing for fun

7. Have you ever used a virtual try-on feature for clothes or glasses?

A. Yes, and it was helpful

B. Yes, but it wasn't accurate

C. No, I haven't

8. What is your preferred shopping method?

A. Online

B. In-store

C. Both equally

9. How do you decide when it's time to replace an appliance or gadget?

A. When it breaks

B. When a significantly better model comes out

C. After a set number of years

10. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important