Survey

1. How often do you shop using your smartphone?

A. Daily

B. Weekly

C. Monthly

D. Never

2. How often do you shop second-hand or refurbished items?

A. Often

B. Occasionally

C. Rarely

D. Never

3. How important is fast shipping to you?

A. Extremely important

B. Somewhat important

C. Not important

4. How do you handle unwanted marketing emails?

A. Unsubscribe immediately

B. Delete them

C. Occasionally read them

5. What is your most common reason for shopping?

A. Replenishing essentials

B. Replacing worn-out items

C. Buying for a specific event

D. Browsing for fun

6. What is your ideal delivery time?

A. Same-day

B. 1-2 days

C. 3-5 days

D. A week is fine

7. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

8. Are you influenced by a product's packaging?

A. Yes, greatly

B. A little

C. Not at all

9. Do you try to buy locally-made products?

A. Whenever possible

B. Sometimes

C. Rarely

D. No

10. What makes you loyal to a particular store or brand?

A. Rewards Program

B. Customer Service

C. Product Quality

D. Consistent Experience